Your privacy is important to us at Coquisoft LLC, creators
and operators of ParentLove. When you use ParentLove you’ll share some
information with us. Accordingly, we want to be clear about the information we
collect, how it is used, whom it is shared with, and the choices we give you to
access and update your information. Please be sure to read this entire Privacy
Policy before using or inputting any information into ParentLove.
We are committed to respecting your privacy, being
transparent about our data practices, keeping your data safe, never selling your
personal data and only collecting data that helps us improve ParentLove.
By using ParentLove, you agree to the terms of this Privacy
Policy and the Terms of Use of ParentLove. Whenever you input information via
ParentLove, you approve to the collection, use, and disclosure of that
information in accordance with this Privacy Policy. If you reside outside the
United States, your personally identifiable information “PII” will be
transferred to the U.S., processed and stored there under U.S. privacy
standards. By using ParentLove and providing information to us, you approve to
such transfer to, and processing in, the US.
When you use ParentLove, we may collect the following types
of information.
Profile Information
In order to begin using
ParentLove, you will need to create a user profile; accordingly we collect your
name and email address. If a family profile is created, we collect your family
name. Lastly, if a child profile is created, we collect the child’s name and
gender.
Sign-In Provider Information
Upon signing in with one of the
available Sign-In providers, such as Facebook or Google, we will receive an
identifier specific to you as you relate to ParentLove. This identifier will
have no relation to your login or password and is not associated to your Sign-In
provider account as it relates to any other app or website. We may also receive
additional information from the provider, such as your name and email address.
This information is then used to prepopulate the profile creation page. If this
information was provided, it will only be recorded if you submit this data to
create your profile.
User Generated Content
Any activities you record within
the app, such as feedings, diaper changes, or doctor visits, along with any
notes. Any modification to reference data, such as bottle contents, reactions or
solid food types. Any settings modified within the app. Any data which is
entered within the app.
Additional Information
To help improve your experience
or enable certain features of ParentLove, such as growth charts, you may choose
to provide us with additional information. For example, such child’s birth date,
height, weight or blood type.
If you contact us or participate
in a survey, contest, or promotion, we collect the information you submit such
as your name, contact information, and message.
Lastly, when you contact customer
care or communicate with us in any other way, we’ll collect whatever information
you volunteer.
Usage Information
When you access or use
ParentLove, we receive certain usage data. This includes information about your
interaction with ParentLove, for example, when you launch the app, session
information, page visits or errors received.
We also collect data about the
devices you use to access ParentLove, including language, operating system,
access times, mobile device information (including device and application
identifiers) and mobile network operator used (if applicable).
In order to make ParentLove better for all our users, we
use the information collected in the following ways:
Deliver, Improve, and Develop
ParentLove
Using the information collected,
we are able to deliver ParentLove, improve it, research usage patterns and
develop new features. For example, we use the information to understand how you
and other users interact with ParentLove; track usage, activities and other
trends; provide customer care; troubleshoot and protect against errors; perform
data analysis and testing; conduct research and surveys; and develop new
features. ParentLove may occasionally send you an email to inform you of a new
update, new features, solicit your feedback, or just keep you up to date with
what's going on with ParentLove and our services and products.
This information may also be
useful to verify your identity and prevent fraud or other unauthorized or
illegal activity.
Third-Party Service Providers
We may employ third-party service
providers to help, on behalf of ParentLove, facilitate our services by providing
analytics, links, advertisements, embedded content or other tools and services.
These providers may collect non-personally identifiable information “Non-PII”
through the use of cookies, pixel tags, device fingerprinting or other automated
means. The providers may use this information internally or share this
information with us for various purposes and reasons, including to assist us in
providing a link invite for your care-giver to join your family or to display an
advertisement. This Policy only covers our use of the information we collect. We
may use Non-PII from third parties in accordance with their own privacy
policies.
We do not share your personal information; except in the
limited conditions defined below.
To Create a Share Invite
In order to provide a more
personalized experience for the invitee. When a share invite is created, the
third-party link provider will receive the following PII, your name and the name
of the invitee. This information is sent to the third-party link provider using
a Transport Layer Security (“TLS”) encrypted request.
To Prevent Harm or For Legal
Reasons
We may retain or disclose your
information to comply with a court order, law, regulation, legal process, or
governmental request; to defend against legal claims or assert legal rights; or
to detect, prevent, or investigate illegal activity, abuse, violations of our
terms, fraud, or threats to the security of our platform or the physical safety
of any person.
We may aggregate or remove parts of data that can identify
you and share Non-PII data publicly or with third parties under agreement with
us, for example, in public reports on trends in the usage of our services.
You own your data. As a result, you can edit your profile
or baby’s profile at any time by going to the settings page within ParentLove.
We will store information associated with your account
until your account is deleted. Should you desire to delete your account and
associated information, you can do so at any time by emailing Customer Care from
within the app indicating that you want your account to be deleted. Please note
that we may be required to preserve your information for legal reasons or to
prevent harm, including as described in the How We Share Information section.
Keeping your data safe and secure is one our top
priorities. We use a combination of technical and business practices to maintain
the security of your data. This includes using TLS to encrypt all of our
requests from ParentLove. Unfortunately, no method of transporting or storing
data is completely secure. If you have any concerns related to security, please
contact us at Customer Care.
We take the privacy of children very seriously. ParentLove
is not intended for children under the age of 13, or the equivalent minimum age
in the relevant jurisdiction, and are not permitted to create accounts unless
their parent has consented in accordance with applicable law. We will not
knowingly collect PII via this application from users in this age group. We do,
however, collect information about children and babies from their parents or
their caregivers (baby-sitters, nannies, …). We ask that our users not provide
information about a baby or child without first getting the parents' consent.
If you have questions about this privacy policy, or how we
use your information, please email us at
Privacy@ParentLove.me